A history of BetRivers Sportsbook in Michigan
BetRivers Sportsbook started at the Rivers Casino in Pittsburgh, with the first sports betting service offered in June 2019. Since then, it has expanded to a total of 14 states, including Arizona, Colorado, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania, Virginia, and West Virginia.
In Michigan, BetRivers obtained a license from the MGCB in 2020 and was one of the first nine sportsbooks to launch in the state, joining Barstool, BetMGM, Caesars, DraftKings, FanDuel, Golden Nugget, PointsBet, and WynnBET.
Today, it ranks seventh among Michigan’s 15 operators in total betting handle.
BetRivers retail location in Michigan
BetRivers does not have a retail location in Michigan. However, BetRivers users looking for an in-person experience can place bets with the operator’s casino partners at the Little River Casino and Resort in Manistee.
The casino features 12 betting kiosks which are open 24-hours, and there are betting windows located in the resort restaurant.
How to reach customer service at BetRivers Michigan
BetRivers has a very responsive customer service team, though the support isn’t specifically tied to Michigan gamblers. One of the first things that stood out to us was their frequent responses to app store reviews.
Many of the reviews that contained a coherent assessment received a direct reply from the app development team.
Additionally, you can access many resources through the Help Center which is available both on the website and in the app. There is also a 24/7 support chat available that can connect you to a real person if needed.
Email support is accessible through a form on the website and app, but there is no phone number listed.
Our expert opinion on BetRivers Sportsbook Michigan
In our expert opinion, BetRivers Sportsbook Michigan is a top-notch option for shopping the lines to get a deal on odds that are unavailable at other MI sportsbooks. We also appreciate the easy signup process and the speedy withdrawal process.
Our top feature is the iRush Rewards Program, which you should sign up for immediately after you register your BetRivers account. Loyalty programs aren’t yet an industry standard, so having one gives the operator a leg up on other Michigan operators.
However, it’s fair to criticize the app’s poor performance on Android devices, the blase aesthetic of the website, and the middle-of-the-road welcome bonus offer. Cosmetics touchups and app developments will go a long way to increase BetRivers’ standing, though the platform is already an excellent choice for Michigan bettors.